Here at Archers Travel, we want to make your journey with us as smooth and easy as possible. For every trip, we will provide you with a travel ticket with your designated pick-up point and pick-up time. These are vitally important to aid in the smooth running to the day trip/tour.
We ask, if possible, that you could be at the pick-up point 5 minutes before the timed departure.
We aim to stick to the timings as much as we can, but aspects out of our control such as traffic can cause the driver to be delayed. We will endeavour to contact customers waiting for a vehicle to arrive of any major delays. Likewise, if you find you are delayed please let us know as soon as possible and we will do our utmost to let the driver know and see what options are available.
We, unfortunately, can't hold the vehicle for a prolonged period of time and as a guide, leave around 5 minutes after scheduled pick-up time in order to keep the trip/tour on-time.
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